These Terms & Conditions govern your access to and use of Imatera’s website, tools, and AI‑powered services. By using Imatera, you agree to follow these terms, along with any policies referenced here, including our Privacy Policy. Please read them carefully, as they outline your responsibilities, our obligations, and the rules that ensure a safe, reliable, and fair experience for all users. If you do not agree with any part of these terms, you should discontinue use of Imatera.
Last updated: May 2026
These Terms & Conditions (“Terms”) govern your access to and use of Imatera’s website, platform, tools, and AI‑powered services (“Services”). By using Imatera, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the Services.
Imatera provides AI‑powered tools that help travel advisors engage clients, generate leads, and deliver personalized experiences. Imatera does not provide travel services, booking services, immigration advice, visa guidance, legal advice, financial advice, or professional compliance recommendations. All decisions and outcomes remain the responsibility of the advisor and their clients.
You must be at least 18 years old and legally able to enter into contracts to use Imatera. By using the Services, you represent that all information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized access or security breach.
As an advisor using Imatera, you agree that:
Imatera uses artificial intelligence to generate responses based on your content, publicly available information, and user interactions. AI‑generated content may contain inaccuracies, outdated information, or errors. You acknowledge and agree that:
When you connect your website or provide URLs, Imatera may extract publicly available text, images, bios, offers, and service descriptions to personalize your assistant. You agree that:
By uploading, submitting, connecting, or otherwise making content available to Imatera—including text, images, bios, itineraries, offers, branding, website data, and any other materials (“User Content”)—you grant Imatera a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, display, and use such content for the sole purpose of operating, improving, and delivering the Services.
This license is granted in perpetuity unless you request removal of your content, at which point Imatera will make reasonable efforts to delete or cease using such content within a commercially reasonable timeframe, except where retention is required for legal, security, or operational purposes.
You represent and warrant that you have all rights, permissions, and authority necessary to grant this license and that your content does not infringe on any third‑party rights.
You are responsible for ensuring that any images, media, or brand assets you upload or connect:
Imatera is not liable for copyright claims arising from user‑provided content.
Imatera may collect client questions, preferences, and lead submissions on your behalf. You acknowledge that:
Imatera may display advisor profiles or connect travelers with advisors. You agree that:
Imatera provides AI-powered tools intended for lawful, ethical, and professional use. You agree that you will not use the Services to generate, distribute, or promote illegal, harmful, defamatory, discriminatory, or otherwise inappropriate content.
Imatera is not liable for any illegal, harmful, negligent, or morally inappropriate use of the Services by you, your clients, or any third party. You are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and ethical standards.
Imatera will use reasonable efforts to implement safeguards, monitoring, and content controls to reduce misuse of the platform; however, no system can guarantee prevention of all misuse. You acknowledge and agree that you use the Services at your own risk.
You agree not to:
Imatera owns all rights to the platform, software, AI systems, branding, and technology. You retain ownership of your content. By using the Services, you grant Imatera a limited license to process your content solely for the purpose of operating the platform.
If you purchase a paid plan, you agree to pay all fees associated with your subscription. Fees are non‑refundable unless required by law. Imatera may modify pricing with notice.
To the fullest extent permitted by law:
You agree to indemnify, defend, and hold harmless Imatera, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising out of or related to:
These Terms are governed by the laws of the State of California, without regard to conflict‑of‑law principles.
We may update these Terms from time to time. The “Last Updated” date will reflect changes. Continued use of the Services constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at:
Email: support@imatera.tech
Website: https://www.imatera.tech
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